It was reported that a patient was being unloaded from the ambulance.The patient was in the seated position with the fowler up and restrained by all cot restraints.The customer alleges there were two operators on the cot both on the head end of the cot.The customer stated that the patient was larger and shifted their weight to the patient left side and the cot tipped to that side.Allegedly the patient broke their wrist and an operator received a wrist sprain as a result of this incident.The cots safety bar remained caught on the safety hook of the ambulance and prevented the cot from hitting the floor.
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