The technical assistance group informed the sales representative/user facility that the third party generator (megadyne) was not listed in the instructions for use manual and was not able to provide the recommended settings for use with the referenced device.The device was not returned for evaluation, therefore, the cause of the reported event could not be conclusively determined.A review of the device history records could not be performed as no lot number was provided.Additionally, multiple follow ups were made in an attempt to gather additional information on the reported event; but no additional information was obtained.However, if additional information becomes available, this report will be supplemented accordingly.
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