The actual complaint product was not returned for evaluation.A review of the device history record is not possible as no lot number was provided.Root cause could not be determined.All information reasonably known as of 16 mar 2020 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by avanos medical inc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to avanos medical inc.Avanos medical inc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the avanos medical inc.Complaint database and identified as complaint (b)(4).
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Avanos medical inc.Received a single report that referenced two different incidences, which were associated with separate units, involving two different patients.This is the first of two reports.Refer to 8030647-2020-00026 for the second report.It was reported that "the turbo closed suction catheter.[was] popping off of et [endotracheal] tubes causing patient derecruitment." additional information received 23-feb-2020 indicated "the customer¿s issues were that they didn¿t use the correct size of the [device] due to both patients having size 6.0 et tubes." additional information received 26-feb-2020 indicated lot numbers were unavailable and confirmed there were no patient injuries.
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