The reported event was inconclusive as no sample was returned for evaluation.A potential failure mode could be ¿tip i.D too small¿.A potential root cause for this failure could be ¿incorrect diameter on form".The lot number is unknown; therefore, the device history record could not be reviewed.The product code for this z635 product is unknown.Therefore, bd is unable to determine the associated labeling to review.Although the product code is unknown, the male external catheter product labeling is found to be adequate based on past reviews.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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