The customer contacted a siemens customer care center (ccc).The advia 2120/2120i operators guide, section 5, page 19, states "caution when performing this procedure, do not use force on the syringe at any time." step 5 in the procedure states "gently push the plunger on the cleaning syringe to flush the bleach solution through the rbc flowcell." if force is applied to the syringe while backflushing the flowcell, the tubing can come off of the syringe or fitting and bleach may spray from the connection.Additionally the procedure says "wear facial protection, gloves, and protective clothing." it is unknown if the customer was wearing personal protective equipment (ppe) at the time of the event.The system is performing according to specifications.No further evaluation of this device is required.
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Siemens filed the initial mdr 2432235-2020-00256 on 27-mar-2020.Additional information (14-apr-2020): the customer was wearing gloves, but was not wearing goggles, at the time of the event.The system is performing according to specifications.No further evaluation of this device is required.
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