The product was returned.Solution was dried on the lens.Both haptics were in an acceptable folded position, typical in appearance of being loaded into a cartridge.The lens was cleaned with lphse for further evaluation.The lens unfolded with no abnormalities.A dimensional inspection was conducted.The lens met specifications per the approved (plan view) template.The lens is not "misshaped." all product and batch history records are quality reviewed prior to product release.The product investigation could not identify a root cause for the reported complaint.A dimensional inspection was conducted.The lens met specifications per the approved (plan view) template.The lens is not "misshaped." there is one other complaint in the lot.This product malfunction was originally reported under an alternative summary report ((b)(4)).The sample has been returned and investigation was updated, which prompts evaluation and conclusion coding to be updated.As the alternative summary report (b)(4) has been revoked, the updated information (product investigation and coding) is being sent via this 3500a report.The manufacturer internal reference number is: (b)(4).
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