The initial reporter received questionable elecsys ft4 iii results for one patient from the cobas e 801 module, serial number: (b)(4).The customer reported out the results to a physician who asked for re-measurement of the sample.The customer performed repeat testing with an accuraseed (wako).Also, the patient's sample was submitted for investigation and was tested on an architect analyzer, and a cobas e 801 module.This medwatch is for ft4.Refer to the medwatch with patient identifier: (b)(6) for the ft3 assay, and patient identifier: (b)(6) for the tsh assay.
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Calibration and qc data were requested but not provided.The patient's sample was provided for investigation.The investigation determined the differences measured between ft4 assays is based on deviations between different assays.Assays from different vendors can generate different values.This relates to the overall setups of the assays, the antibodies used, and differences in reference materials/methods and the standardization methodology used.The investigation did not identify a product problem.The cause of the event could not be determined.
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