Device evaluation: one smiths medical level 1 hotline low flow system was returned for analysis with a broken micro switch.During analysis, the reported issue was duplicated.It was noted that forcing the disposable or temperature check on or off of the hot line device was the cause of the reported issue.Service replaced the broken micro switch to correct the reported issue.Based on the evidence, the complaint was confirmed, and the problem source of the reported event was noted to be user interface.
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