Model Number 595000-001 |
Device Problem
Audible Prompt/Feedback Problem (4020)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/07/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The freedom driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.Ce 5267 initial.
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Event Description
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The customer, a syncardia certified hospital, reported that the freedom driver exhibited an intermittent fault alarm while supporting the patient.There was no reported adverse patient impact.The customer also reported that the patient was subsequently switched to a backup freedom driver.
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Manufacturer Narrative
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The driver passed all sections of functional testing.Additionally, the driver also underwent an extended observation run with no issues or alarms observed.In an attempt to reproduce the customer-reported issue, valsalva maneuver tests were performed at normotensive and hypovolemic conditions and the driver functioned as intended.No permanent alarms were produced during these tests.During investigation testing, the customer-reported issue was not able to be reproduced and there was no evidence of a device malfunction.The root cause of the customer-reported alarm could not be determined.This issue will be monitored and trended as part of the customer experience process.Syncardia has completed its investigation and is closing this file.Ce 5267 follow-up report 1.
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Search Alerts/Recalls
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