Visual inspection of the external components revealed that the driver was returned without the issued power adaptor.Visual inspection of the internal components revealed coating anomalies around the beat rate adjuster/potentiometer and elsewhere on the main printed circuit board assembly (pcba).Additionally, the top-left main board mounting screw was stripped out from the post in the left battery post, fusing the main board.Due to these observations, the main pcba was suspected to be faulty.During investigation testing, the main pcba was replaced with a known functioning main pcba.The freedom driver was retested and passed all test steps.The root cause of the reported issue of the freedom driver unable to reach the specified beat rate values was determined to be a malfunction of the main pcba.This issue will be tracked and trended as part of the customer complaint process.Syncardia has completed its investigation and is closing this file.Ce 5270 comp (b)(4) follow-up report 1.
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