Model Number 10379675 |
Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/25/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Siemens has requested the instrument and batteries to be returned for investigation.The customer has received a replacement instrument under warranty and they are operational.The cause of this event is unknown.
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Event Description
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The customer reported that when they inserted a new set of batteries into the instrument, it started smoking.There was no report of injury to user or property due to the event.
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Manufacturer Narrative
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Siemens evaluated the clinitek status+ returned by the customer.The instrument was returned in good condition with no damage to the exterior of the instrument.The instrument was returned without batteries or the brick portion of the power supply (cable only).The instrument has d16 damage on the main board.D16 failure caused the system to not operate.The d16 was the source of the burning smell but it is not a fire risk.D16 fails when incorrect power is connected to the device, either through plugging in the wrong power supply (device uses a common barrel connector) or using 3.5v rechargeable batteries (device specifies using common 1.5v aa batteries).The customer is operational with the new instrument.
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Search Alerts/Recalls
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