Reporter company employee.A product investigation was conducted.Visual inspection: the matrixmandible short cut plate cutter (p/n: 03.503.057, lot number: l259491) was received at us cq.Upon visual inspection, the cutting head jaws are deformed.Dimensional inspection: no dimensional inspection can be performed due to post manufacturing damage.Document/specification review: relevant drawings were reviewed.No design issues or discrepancies were identified.Investigation conclusion: this complaint is confirmed the cutting head jaws are deformed.No definitive root cause could be determined based on the provided information.No new, unique or different patient harms were identified as a result of this evaluation.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.A device history record (dhr) review was conducted: part: 03.503.057.Lot: l259491.Manufacturing site: (b)(4).Release to warehouse date: 10.Feb.2017.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance's were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on an unknown date, during routine incoming inspection of loaner set it was observed that the matrixmandile short cut plate cutter was damaged.There was no patient involvement.During manufacturer's investigation of the returned device it was identified that the cutting head jaws are deformed.This product condition was reassessed and determined to be reportable on april 3, 2020.This report is for one (1) matrixmandible short cut plate cutter.This is report 1 of 1 for (b)(4).
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