H10: the device was used in treatment.Case log files and screenshots were returned for evaluation.Device history record review found that the software version 6.1.03 has been validated.A complaint history review identified prior similar events, this issue will continue to be monitored.This failure is an identified failure mode within the risk file.The navio system instructions for use released at the time of the complaint provides instructions for the user in the intraoperative procedures section regarding landmark point selection.Note: if you press collect (hold) before placing the point probe tip on the condyle, the camera will collect outlier points.While these outlier points do not affect calculations, they do not represent the bone surface and may be misleading.You can avoid outlier points by placing the point probe tip on the condyle before pressing collect (hold).We could confirm there was a relationship established between the reported event and the device.Review of the log files and case screenshots confirmed that the reported event was not related to tracker movement, but is related to how the landmark points were initially taken.In the planning screens, the initial placements of the implants are based on how the landmark points are taken as a guide and it is the surgeon's responsibility to properly adjust and place the implant.Per complaint details, currently unable to rule out a procedural variance as a contributing factor to the reported event which does not represent a device malfunction.Based on the information provided, the procedure change/subsequent modified procedure, did not result in a procedural delay or patient injury/impact; therefore, no further medical assessment is warranted at this time.
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