Near the end of (b)(6), we inadvertently discovered that the server/software designed to capture the reprocessing data of our medivators does not function consistently on two of our machines at (b)(6) medical center (b)(6).As a result we are missing reprocessing data on an undetermined number of dates, times and pieces of equipment which data we are required to maintain.We are concerned that the vendor was aware of the potential issue and failed to disclose this to us prior to purchasing the server and software package to go with the automated endoscope reprocessor.When contacted to come and help with the issue the vendor disclosed that they had experienced similar issues and suggested that we obtain the software upgrade as soon as its available.It was also newly suggested that the medivator machines be rebooted weekly, an action that can only be accomplished by is upon request from the department each week.
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