Catalog Number 04491734190 |
Device Problems
High Test Results (2457); Output Problem (3005)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/08/2020 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).
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Event Description
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The initial reporter received questionable high elecsys total psa immunoassay results from a cobas 8000 e 602 module, serial number (b)(4).The customer noticed a shift in their quality control and patient samples after switching to a new tpsa calibrator lot.The customer performed a patient comparison with another laboratory.The other laboratory performed testing on a cobas 6000 analyzer.The customer provided questionable results for one patient.The patient¿s initial tpsa result was 28.73 ng/ml, and the repeat result from another laboratory was 20.87 ng/ml.The initial result was reported outside the laboratory.
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Manufacturer Narrative
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The customer's calibration and qc were acceptable.A general product problem is excluded.The patient's sample was requested for investigation, but the patient's sample was not available.Based on the available data, the investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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