The reported event was inconclusive.A potential root cause could be due to an "operator error" during the punching process.As no sample was returned, it cannot be determined if the device met specifications or its relationship with reported event.Based on the reported event, it is unknown if the device was used for treatment or diagnosis.The lot number is unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: "visually inspect the product for any imperfections or surface deterioration prior to use".H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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