The "txrx error" occurred before using the device.According to the communication grid in the complaint dated on 2020-05-05 the flow measurement board (701011681) has been replaced.The reported failure is already known and investigated in our life cycle engineering with the following result: the txrx-error was related to a defective flow measurement board (fmb).It could be determined by investigations by life cycle engineering (lce) of identical fmb¿s in other complaints.According to investigation report lce 2827 (investigation performed on 2015-11-18, refer to complaint sap record#(b)(4)) the capacitor c2 had a short circuit.Due to that the ¿-12 v failure¿ appeared and the fuse f1 was triggered.According to lce 3852 (investigation performed on 2018-07-12, refer to trackwise record#162681) the fmb was damaged by a service technician.When removing it the soldering joint of potentiometer pot3 was broken.Other malfunctions of the fmb, the rotaflow drive or wires would lead to the error messages ¿----¿ or ¿-**-¿ on the flow display.Thus other components can be excluded as probable root cause.The failure could be confirmed.The most probable root cause for the "txrx error" could be a internal short circuit in the capacitor c2.The "txrx error" occurred before using the device and could be confirmed.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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