This report summarizes 3 malfunction events.A review of the events indicated that three (3) patient samples tested on the galileo neo automated blood bank system produced unexpected abo/rh or abo crossmatch phenotype results versus prior test results or, subsequent manual tube/gel test results.One (1) patient's crossmatch test on the galileo neo resulted as compatible and should have been incompatible, given the patient's sample was anti-c and the donor sample was c+.One (1) test produced an abo/rh forward testing mistype result due to a false positive result of b positive; whereby historical results determined a phenotype of ab positive.One (1) galileo neo result was incorrect with a b+ result instead of an ab+ result.The galileo neo resulted the donor as b positive.The donor blood was retested in a reference lab and resulted as ab positive.The donor blood was not used and returned after testing by the reference lab.Tube interpretation resulted as asubb positive, with an anti-a result of 1+.Galileo neo's operation manual provides limitations whereby, the neo cannot reliably detect hemagglutination reactions graded as 1+ or less in test tube methodology.Through post event tests and investigations, no specific causes were determined for the malfunctions.
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