Model Number 100154H2HS-V |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 03/31/2020 |
Event Type
malfunction
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Manufacturer Narrative
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A search for non-conformances associated with this part/lot number combination did not reveal any production-related issues relevant to the complaint that occurred during manufacturing of the device.The device has not been returned for evaluation.A root cause cannot be determined.
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Event Description
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It was reported that after unpacking the device, the zebra marks at the proximal end of the pusher coil were noted to be missing from the device.The device was not used in the patient.
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Manufacturer Narrative
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The device was received for analysis.The pusher was found to be undamaged.The implant coil was attached to the pusher and the implant distal tip was deformed.The introducer tip was undamaged.The unit did not have any friction during retraction.The pusher was missing the warning mark.The reported complaint is confirmed.Inspection found the warning mark to be missing as described in the complaint.This issue is being monitored by quality systems.The investigation of the returned coil system found the implant was deformed at the distal location; the physical evaluation of the device could not identify the conditions or circumstances that led to the damage, but the damage is consistent with the device experiencing forces over specification.
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Search Alerts/Recalls
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