Due diligence was executed for this event.Event date is unknown.The device has been returned and a device evaluation completed for it.The device manufacture date is not available at this time.Low light of the device was confirmed.Upon inspection, it was observed that the device had a non-olympus lamp which was out of specification.In addition, it was noted that there was a worn out scope socket which caused poor connection.There was normal wear on housing.Based on the evaluation, the low light was attributed to non-olympus lamp.
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There is more information on the device evaluation.This supplemental report is being submitted to provide this information.The device history record review confirmed that device there were no abnormalities, special adoption, or variations in manufacturing.Upon inspection, it was confirmed that the customer was using a non-olympus lamp for the device.The lamp was burnt out and out of specification giving a low light output.In addition, the worn scope socket is causing poor connection.The lamp being used was not specified by olympus for usage with the device.
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