The reported "b temp error" occurred during setup for patient use.A getinge field service technician was onsite to investigate the device in question.According to the service order (b)(4) dated on 2020-05-07 customer states rotaflow unit was being setup for patient use and plugged into a power outlet in the angio room.The customer said an audible clicking sound could be heard coming from the rotaflow as well as the battery light flickering.Customer moved the power cord to a boom in the room and had same issue.Customer also received an error message "b temp." unit was pulled from case and replaced with another rotaflow that had no issues when plugged into the same outlets.Upon arrival turned unit on with no alarms, attached test circuit, and ran unit on battery and ac with no issues @ 5,000 rpm, 7 lpm.Moved the ac power cord to different outlets in the room with no failures.Also plugged unit into a power strip with other equipment on it and the rotaflow had no errors.Was unable to duplicate the error after 2 hours of pumping.Recently replaced the expiring battery pack in (b)(6) 2020.In the interest of patient safety, replaced the battery pack.Unit passes all functional, safety, and electrical tests to factory specifications.Unit is cleared for clinical use and returned to customer.The instructions for use rotaflow| 4.2 | en | 13 was reviewed on 2020-05-14 with the following outcome: in chapter 2.2 general safety instructions 2.2.2 position of use and operation, and positioning it is described as follows: only operate the rotaflow system within the specific technical and ambient conditions (¿ "ambient conditions", page 76).Ambient temperatures outside of the specified conditions can disrupt the sensors' measurements.This may result in incorrect measurements, which may cause incorrect values be displayed and trigger alarms.There must be no risk of condensation.Condensation may occur when the device is taken from a cold environment into a warm room.Make sure that the ventilation openings are not obstructed and the rotaflow system is not covered.There is a risk that the rotaflow system will overheat.Ensure a minimum distance of 50 cm to other devices, objects, or the wall.The rotaflow risk analysis version v06 (dms# 2023689) chapter h1.1.1.10 was reviewed on 2020-05-14 with the following outcome: the most possible causes for the reported failure "b temp error" could be determined as: over-temperature condition in the device, e.G.: increased heat generation due to short circuits defect battery heat accumulation heat generation due to motor blockage.Device used out of specification charging of battery the reported failure "b temp error" occurred during setup for patient use and could not be confirmed.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required the occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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