Evaluation results: one level 1 hotline low flow system (h-l90) was returned for investigation in used condition.Visual inspection revealed that the unit had an old style front cover, enclosure and water tank cover.There was a crack on the bottom of the enclosure, as well as on the front cover and water tank cover.The unit was also equipped with and older line cord and pole mount.A power on test was performed and the customer reported product problem (loud noise) was confirmed.The product problem was attributed to the pump which was over 10 days old.The pump was replaced as result.The aforementioned damaged/worn components were also replaced.The device subsequently passed all the functional tests.
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