Three pictures were received for review.In picture 1, one tube is observed in used, connector is being covered by a cap.In picture 2, it is observed that tube has a split in the silicon and in picture 3, the original box is noted.Two bivona tracheostomy tubes were returned for analysis in used condition.Upon visual inspection a split in the silicon was observed in both samples and in the same location.The manufacturing process and assembly processes were both reviewed and deemed adequate.The training was found to be up to date.Verification of 32 assemblies were reviewed to see if they had molding issues; no damage was found.Based on the evidence, the complaint was confirmed.However, the root cause is unknown.
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