Model Number ZM-530PA |
Device Problem
Output Problem (3005)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/04/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that their transmitter ecg waveforms disappeared.The customer also reported that on the screen on the transmitter goes blank while the cns waveform will get very noisy at then eventually disappear.No harm or injury was reported.The customer will be sending this transmitter in for an exchange.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Additional model information: the cns was used in conjunction with the transmitter, and is not the device that experienced failure.Attempts to obtain the following information were made, but not provided: cns - model: ni, s/n: ni.Approximate age of the device: ni.No serial number was provided, so the age of the device is unknown.Device manufacturer date: ni, unique identifier (udi) #: ni.
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Event Description
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The customer reported that their transmitter ecg waveforms disappeared.
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Manufacturer Narrative
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Details of complaint: the customer reported that the ecg waveforms on the transmitter disappeared.The screen on the transmitter would go blank, and the waveform at the central nurse's station (cns) would get very noisy, then eventually disappear.There was no error message when this happened.No patient harm or injury was reported.Investigation summary: the biomedical engineer (bme) tested the device with a simulator and was able to observe the issue.The customer indicated that on the cns tile, the waveform would get very noisy and then disappear.A review of the history of the serial number identified no similar events.Based on the available information, a definitive root cause could not be identified.However, it is possible that the device's ecg module was failing.Failure of the module and/or its components can occur due to physical damage.Impacts with surfaces or other objects could damage both the exterior enclosure and internals of the device.Internal damage of the device may cause incomplete sending of data or prohibit the device from connecting to the network, the bsm, or the cns.If physical damage is not observed on the device or its components, a module may fail due to normal wear and tear and is dependent on the age of the device and the frequency of its use.
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Event Description
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The customer reported that the ecg waveforms on the transmitter disappeared.The screen on the transmitter would go blank, and the waveform at the central nurse's station (cns) would get very noisy, then eventually disappear.
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Search Alerts/Recalls
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