Visual inspection was performed on the returned device and the reported broken tip was unable to be confirmed.However, noted inner member damage is likely due to inadvertent mishandling during preparation.A review of the lot history record revealed no manufacturing nonconformities that would have contributed to this complaint.Additionally, a review of the complaint history of the reported lot revealed no other similar incidents reported for this lot.The investigation was unable to determine the cause for the reported broken tip.It is possible that the tip caught on the dispenser coil/packaging or was inadvertently pulled during removal from the packaging causing the noted damage.As such, the noted inner member was stretched and kinked.However, this could not be confirmed.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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