The complained product has been requested several times for return to execute investigation: 1st request: 07.05.2020.2nd request 14.09.2020.3rd request 21.12.2020.No product was returned.Therefore, no physical investigation can be executed.The complaint records have been analyzed for similar cases.No indications for a systematic issue was found.Warning to not leave missing or broken-off components inside the patient already included in the related ifu 2440230 v 2.1_7/2018.No harm to patient, user or third reported.No serious public health threat reported.No death or unanticipated serious deterioration in state of health reported.The potential harm within the product risk file is assessed as reversible, furthermore the occurrence is rated as negligible.Hence, the event did not and might not lead to death or serious deterioration in the stat of health.Consequently, it does not fulfil the criteria of a serious incident, according to mdr 2017/745, chapter 1, article 2, number 65 and a manufacturer incident report to the competent authority is not required.
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