(b)(4).Batch # t94m47.Investigation summary the device along with a photo image was returned for evaluation.Upon visual inspection of one photo, the following was observed:the photo shows a package from top view and the blister can be seen damaged in the corner.The analysis results found that the harh36 packaging was returned for analysis.Upon visual inspection, it was observed that the blister from the packaging was damaged; it was noted to be broken and still adhered to the tyvek.The manufacturing records were reviewed and the manufacturing/packaging criteria were met prior to the release of this lot.Due to the damages found on the blister, a possible cause for this condition is due to improper handling during transit or storage; it appears that the package hit a hard surface and this caused the reported event.The reported complaint was confirmed.All ees product is 100% inspected prior to release.The information you provided is compiled monitored and reviewed on a routine basis for any associated trends.It was reported that: packaging integrity.
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