Resmed has requested for the device to be returned so that an engineering investigation could be performed.The device has not been returned or any evidence of the malfunction provided, therefore, resmed is unable to confirm the alleged malfunction at this time.In addition, the alleged injury has not been confirmed, or any medical statements provided from the patient or medical professional.(b)(4).
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It was reported to resmed that a piece of an airsense 10 and mask was allegedly dislodged, and went up the patient's nose by the pressure of the device causing facial pain, leaving a red mark on side of face, and bleeding from the nose & mouth.The patient has alleged to have sought medical attention at an urgent care clinic and was referred to an ear nose & throat specialist.Resmed has not been provided any medical statements from the patient or a medical professional.
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