|
Model Number SPECTRA OPTIA |
Device Problems
Loss of Power (1475); Self-Activation or Keying (1557)
|
Patient Problem
No Code Available (3191)
|
Event Date 04/28/2020 |
Event Type
malfunction
|
Event Description
|
Staff report: 14 minutes after starting stem cell collection, the apheresis machine issued a warning then immediately switched to a blue dos screen and then shut itself down.I came into the room at this point and tried to troubleshoot.We turned the machine back on and got a "processor for safety system failed to start correctly" warning.It suggested either restarting the machine or calling the company for assistance.I called the company since the machine had just restarted and she directed me to restart the machine.It brought us to a screen where we had to disconnect so that is what we did.Meanwhile i pulled the machine out of service.We were able to start over on a new machine but the patient need to be exposed to a second unit of blood for the blood prime as a result of this malfunction.Manufacturer came on site to evaluate the system.Service report states: examined dlogs and found 2 instances of safety failed to boot.Replaced safety stack, rj-45 cable and performed mother board alignment as per mfg procedures.
|
|
Search Alerts/Recalls
|
|
|