H3: asp investigation summary: the investigation included a review of the device batch record, supplier product evaluation, trending of the product malfunction code, retains testing and system risk analysis (sra).Supplier product evaluation was not performed as the product was not available for return.Trending analysis by lot number was reviewed for the previous six months from open date and trending was not exceeded.The sra indicates the risk associated with improper handling of a cassette is "low." the instructions for use (ifu) of the sterrad® 100nx cassette state: "caution: wear personal protective equipment if handling a used cassette, or any of the cassette case components that may have been subject to liquid leak.This includes a cassette that has been ejected (for any reason) after insertion." the issue has been attributed to user error as the healthcare worker (hcw) handled a used cassette without utilizing proper personal protective equipment (ppe).The customer was retrained on proper handling of cassettes, disposal box, and use of ppe.The issue will continue to be tracked and trended.Asp complaint ref #: (b)(4).
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