The impl twist mp-1 3.75 mm 1 3 mm (1990) was not returned.Since product has not been returned, visual/functional evaluation could not be performed.The investigation has been performed based on the available information.The reported event could not be recreated due to the nature of the dental device and event (packaging event).The customer has not provided additional pictures or x-ray images of the product.Dhr review was completed for the subject lot number 2018110517.It was confirmed that all operations and inspections were executed as per applicable procedure.No deviations or non-conformances, which could have caused or contributed to the reported event was noted as part of the dhr.Lot was inspected and passed all acceptance criteria by qa.It is noted that all post sterilization packaging that was inspected contained all material.Complaint history review was performed for the reported lot number (2018110517) for similar event and no other complaint was identified.June post market trending was reviewed and there were no actionable events or corrective actions for the reported event (package components disassembled) or product (1990).Therefore, based on the available information, device malfunction could not be verified and the reported event was non-verifiable.The following sections have been updated: b4: date of this report.D4: unique identifier (udi) number.D4: expiration date.G4: date received by manufacturer.G7: checked "follow-up".H2: checked follow-up type.H6: entered evaluation codes.H10: added manufacturer narrative.
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