The received sample was found in the inner and outer blister without the cover foil.A review of the device history record traceable to the reported lot number, indicates that the product was processed and released according to the product¿s acceptance criteria.The investigated instrument had one scissor blade broken off.As it was reported, by the customer.The instrument was investigated.The fracture surface did not show signs of corrosion.Further signs indicating, the cause of the fracture were not found, during the investigation.A 100% functional test is performed, during production.Which ensures that the instrument fulfills the specification, before it will be delivered.Therefore, it can only be assumed that issue was caused afterwards during handling, but this can not be verified.The root cause was unable to be verified as no signs were found, indicating the cause of the fracture.A manufacturing or design related root cause for the damage of the complained device has not been identified.This complaint has been reviewed and future data will be monitored for evidence of adverse trending and further action will be taken, as appropriate.At a minimum, this will include completing reviews of complaint class report levels on a monthly basis.The manufacturer internal reference number is: (b)(4).
|