The standing frame was shipped in early april 2020 and the injury occurred at the medical equipment dealer's facility while the unit was being assembled to prepare for delivery to the customer.The employee at the medical equipment dealer was working with the new unit without a user in the unit.When working with units without an individual in them, some pressure may need to be applied to the seat of the unit to release the unit from the standing position.Once the unit starts to descend the pressure can be relieved and the unit will descend on it's own.In this case the employee grabbed the hip bracket, which is not a typical location that is accessed by the attendant (or an end user), and about a quarter of the way down the individuals thumb was pinched between the hip bracket and the hip guide knob.The individual received a cut to their thumb which needed stitches to repair.The chair was eventually delivered to the customer and the dealer stated that the unit was working properly when the chair was delivered.Two caution statements are included under the safety precautions page of the owner's manual which state: caution: this equipment is designed to accommodate a range of users; therefore the unit has various adjustment slots and holes.Avoid placing fingers or other body parts in any of these areas.Caution: while in use this equipment has various moving parts, familiarize yourself with the unit and avoid placing hands or fingers near any of these areas.There is also a statement under the maintenance section that states: if the unit is in the standing position and unoccupied, it is necessary to apply pressure to the seat of the unit while pushing the pump handle back.This issue appears to be an isolated case, in performing the investigation on an equivalent unit we determined that there is a very short timeframe where this could occur.Since the bantam medium was released in 2013, this is the first and only recorded issue/complaint alleging a finger being pinched and injured in this manner.The likely hood of this re-occuring is very small.In closing out this complaint, ami quality personnel will communicate to the medical equipment dealer that we reviewed the issue, along with the information included in the bantam medium owner's manual.
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