Model Number G27L-12A |
Device Problems
Material Separation (1562); Component Missing (2306)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Patient Involvement (2645)
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Event Date 06/08/2020 |
Event Type
malfunction
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Manufacturer Narrative
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There is no additional information for this event as yet.The device is not returned, as such a definitive root cause of the reported complaint cannot be determined at this time.Supplemental report(s) will be filed as the information becomes available.
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Event Description
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As reported for this event, the device locking pin had fallen out and the sheath cannot be connected.There is no patient involvement.
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Manufacturer Narrative
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Relevant additional information has been received for this event.This information is being provided in this supplemental report.Please see the updates in sections: a3, g4, g7, h2, h6, and h10.The event took place during the beginning of a diagnostic hysteroscopy procedure.The locking pin for the device telescope was missing and the sheath could not be connected.The missing locking pin was not found.The procedure was delayed by 10 minutes and was completed with another similar device.There was no adverse impact to the patient.
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Manufacturer Narrative
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Device has been returned and device evaluation completed for it.This supplemental report is being submitted to provide this information.This device was manufactured in august 2015.The device history record review did not find any defects, nonconforming issue or any corrective action issues during the assembly build of the device.All records indicate the device was manufactured in accordance with all applicable procedures and final product release criteria.User complaint of missing pin was confirmed.Upon inspection, it was noted that the direction pin was missing.Incidental observations were debris underneath cover glass on eye cup affecting the image and some damage on the distal end.
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Manufacturer Narrative
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There is additional information for this event.This supplemental report is being submitted to provide this information.Device history records did not include packaging or labeling operations for this reason the udi is not available.Base on the user facility report, there was no patient injury or harm.This led to the conclusion, the pin must have fallen outside of the patient's body, therefore did not caused the patient to experience any immune response to foreign body object, and infection.The most likely root cause was user mishandling leading to the disengagement of the locking pin.
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Search Alerts/Recalls
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