A field service engineer was dispatched to the customer site.The oil mist filter, catalytic converter, adapter converter and vacuum pump oil were replaced to resolve the mist/haze issue.Unit meets specifications and was returned to service.Asp complaint ref #: (b)(4).
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The initial report incorrectly stated the oil mist filter, catalytic converter, adapter converter and vacuum pump oil were replaced to resolve the mist/haze issue.Instead, the oil mist filter and catalytic converter were replaced to resolve the mist/haze issue.H3: asp investigation summary: the investigation included a review of the device history record (dhr), trending analysis of the mist/haze issue, and system risk analysis (sra).¿the dhr was reviewed and no issues relating the failure mode were noted.The involved unit met manufacturer specifications at the time of release.¿trending analysis of the mist/haze issue for the sterrad® 100nx unit was reviewed within the past six months and no significant trend was observed.¿the sra shows the risk for exposure to toxic or corrosive material to be "low." ¿ the parts were not available for return and further analysis.The assignable cause of the mist/haze issue is the oil mist filter and catalytic converter.The field service engineer replaced these parts and confirmed the sterrad® 100nx was restored to proper function after service.The issue was resolved at the customer facility.Asp will continue to track and trend this issue.Asp complaint ref #: (b)(4).
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