The reported event was confirmed.No sample was returned for evaluation.The failure mode was use-related, specifically incorrect product selection' with a root cause of 'use of incomplete set.' the lot number was unknown; therefore, the device history record could not be reviewed.The instructions for use were found adequate and state the following: "select the proper number, size and style pad for the patient size and clinical indication.However, the rate of temperature change and potentially the final achievable temperature is affected by pad surface area, patient size, pad placement and water temperature range.Best system performance will be achieved by using the entire pad set (4).If the entire set of pads is not used, the minimum flow rate may not be achieved." h11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
|