The alleged issue of the user falling from the bed while utilizing an ma900 therapeutic support surface and sustaining an intracranial hematoma could not be confirmed, and the underlying cause could not be determined.However, it¿s likely that this either wasn¿t the right product or the right configuration for this user.This device was manufactured by caremed supply.The supplier will be notified of the incident.There was no indication of a malfunction.Therefore, no return of the device is necessary.Per the safety sheet supplied with this device, invacare recommends using this product in conjunction with other invacare devices and accessories.Invacare has not tested this device with any drive products.Invacare suggests rails be present, and raised when the patient is in the bed.
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