The reported event was inconclusive, as no sample returned for evaluation.A potential root cause for this failure mode could be due to a user related (example: contact with sharp objects/ exposure to petrolatum based products/ mechanical failure/ operator error).The lot number was unknown; therefore, the device history record could not be reviewed.The labeling review was unable to perform due to the unknown product code.Although the product family was unknown, the (foley catheter) ifus were found to be adequate based on past reviews.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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