(b)(4).This combined initial and final report is being submitted to relay additional information.Foreign report source: (b)(6).Customer has indicated that the product will not be returned to zimmer biomet for investigation, as it remains implanted.(b)(6).Summary: coob confirmed following review of the photographs provided, which confirm the inner sterile barrier (pouch) is damaged.The event reports that the inner sterile packaging (pouch) is damaged.This event occurred during surgery.No further information has been provided.A review of the complaints database over the last 3 years has found no similar complaints for this item code.A review of the manufacturing history records confirms no abnormalities or deviations reported.This device falls within the scope of ca-03419, the purpose of which is to assess all current sterile barrier systems used to package products at zimmer biomet bridgend.Also, the orientation the devices are packed in the shipper box is moving from vertical to horizontal, and the thickness of the shipper box has been increased.A stock investigation will not be performed as the product was likely damaged during transit, therefore, a stock investigation is unlikely to yield any additional information.Risk assessment: this event occurred during surgery.No further harm was reported.The severity of the reported event and the calculated occurrence for all similar events in the last 3 years are in line with this risk file.The overall risk score is negligible.Corrective and preventive actions taken: this device falls within the scope of ca-03419, the purpose of which is to assess all current sterile barrier systems used to package products at zimmer biomet bridgend.Also, the orientation the devices are packed in the shipper box is moving from vertical to horizontal, and the thickness of the shipper box has been increased.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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It was reported that the outer packaging of the products is intact, the innermost layer of plastic packaging is damaged, and presents a non-vacuum form.Because the products is implanted in the patient, it cannot be returned.
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