Additional information: d10, g4, g7, h2, h3, h4, h6, h10.Device identifier: (b)(4).Product identifier: (b)(4).The device was not returned for evaluation therefore the failure analysis to identify root cause to the end user's experience could not be determined.The device history record (dhr) review showed no abnormalities related to the reported failure.The reported complaint was not confirmed.
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Unique device identifier (udi): (b)(4).The device was returned for evaluation: device history record (dhr) - the dhr documentation was reviewed and no anomalies that could be associated with the complaint incident was observed.The reported complaint was confirmed.The defect was consistent with transducer delamination failures based on date of manufacture (2019), confirmed stroke and amplitude out of specification, and confirmed defective transducer.
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