This supplemental report is being submitted to provide additional information.Olympus medical systems corp.(omsc) could not investigate the device, because the device was not returned to omsc.Omsc reviewed the manufacturing history of the device and confirmed no irregularity.According to additional information, the customer pressed the lid down too hard when closing the lid and the lid hit the endoscope sitting in the basin.The exact cause has been unknown; however, this handling might have caused the reported event.The instruction manual of the subject device states the corresponding method in case of an abnormality.
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