Examination of the returned device found that one of the control wires was broken, resulting in the reported inability to close the jaws.Damage of this type can be attributed to the application of excessive force by the user.The device history record was reviewed and confirmed the device was manufactured to specification.There have been no other complaints associated with this lot.The instructions for use include the following statements: "excessive force or coiling may damage the device or damage the endoscope and may result in accidental injury to the patient or clinician.The following conditions may cause the device to function improperly: advancing the handle to the open position with too much speed or force.Attempting to pass or open the device in an extremely articulated endoscope.Attempting to actuate the device in an extremely coiled position.Actuating the device when the handle is at an acute angle in relation to the sheath." steris endoscopy has offered in-service training to the user facility; however, the facility has not responded.No further issues have been reported.
|