A device history record review could not be performed because a lot number was not received with the complaint.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to the release of product.The customer reported a non-reportable product malfunction and returned the sample for evaluation.The sample arrived at the manufacturing site without the packaging or lot number.The sample was evaluated on july 15, 2020 by visual inspection and pumping tester.Upon evaluation a leakage occurred from the aff valve which is externally supplied.Cardinal health has requested that the supplier implement corrective actions to prevent the reoccurrence of the issue.The manufacturing site has also conducted containment action by 100% aff valve leak test at the occlusion/leak test machine under condition 1 bar, 20 seconds before sending the pumping section to the assembly line.This complaint will be used for qa tracking and trending purposes.
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