As part of the investigation, instrumentation laboratory (il) reviewed the online help documentation (acl top family 50 series operator's manual).The investigation confirmed that there are appropriate instructions and cautions regarding the activities of cleaning and removing cuvettes from the waste area of the instrument.Per the acl top family 50 series operator's manual, the operator action to address the two alarms presented during the incident is to perform a recovery and if the alarm persists to call for service.Il confirmed that the laboratory technician did not call il service or the technical service helpline while performing these activities.The acl top 550 cts performed as intended with no malfunction and its labeling provides appropriate instructions and cautions to the user.Therefore, no remedial action is indicated.
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