The returned device sample is entering the investigation process.A follow up report will be submitted when the investigation is complete.Device was used for treatment, not diagnosis.If information is obtained that was not avail able for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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The contract manufacturer evaluated the returned device and confirmed the complaint.The review revealed the root cause was an incorrect distance between the mainshaft and extensions during the molding procedure, causing a thin wall between lumens and, after a period of use, the wall may break resulting in a cross lumen leak.The instructions to perform this operation is not clear regarding the use of a calibrated rule used to perform this operation to ensure the correct distance.To reduce the occurrence of this issue the molding procedure will be updated to clarify the use of the calibrated rule.Based on historic data this is not a systemic issue and is considered an isolated incident.This type of event will be trended through the complaint handling process.Device was used for treatment, not diagnosis.
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