The device was returned to olympus for inspection.During the evaluation the lot number was confirmed.The loading pin was pulled and the device was set between firing position one and two.No physical abnormalities were noted during physical inspection, the device is intact and in good condition.The device was reset to firing position one, a loading pin was inserted and two falope ring bands were loaded per instructions for use (ifu).The device deployed both ring bands as designed.No additional information was obtained.A device history record (dhr) did not find any defects or nonconformities.All records indicate that the device was manufactured in accordance with all applicable procedures.Evaluation of the returned device was unable to confirm the complaint.The device functioned as intended.The device was returned with the selector switch between firing position one and two.Firing the device in this state would prevent the second falope ring band from firing properly likely resulting in the reported phenomenon.It is crucial the selector switch is properly set prior to use.The device ifu (man-8115 rev jd) states "when selecting a firing position, rotate the index lever until a positive stop is felt.To set the first firing position, line up the index lever with the single arrow marking on the handle (1).This will limit operating slide allowing only one falope-ring band to be released during firing.Caution: the index lever must be on single arrow position to fire one band.If the index lever is between arrows, both bands may be fired.".
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