The device subject of this event was destroyed and is not available for evaluation.The user facility provided pictures of the detached loop; however, without a returned device, the cause of the reported event could not be determined.The device history record was reviewed and confirmed the device lot was manufactured to specification.There have been no other complaints associated with this lot.The instructions for use include the following statements: "continuous gentle traction should be applied on the handle to keep the roth net device closed.The following conditions may cause the device to function improperly: advancing the handle to the open position with too much speed or force, attempting to pass or open the device in an extremely articulated endoscope, attempting to actuate the device in an extremely coiled position, and actuating the device when the handle is at an acute angle in relation to the catheter." steris endoscopy has requested that the distributor offer in-service training to the user facility.No further issues have been reported.
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