Visual investigation: the pas-port device is in a used condition.After the unpacking of the pas-port, it could be ascertained that heavenly deformed implant is still fixed at the implant carrier unit.It seems that the knob has been turned to its end.The three pins are correctly seated at the tracks of the cam.No unexpected deviations at the cam have been found.The tracks of the cam are not showing any damages.Furthermore, no abnormalities could be found at the seal housing.Batch history review: the device history records have been checked for the available lot number and found to be according to the specification, valid at the time of production.There are no further complaints registered against the same lot number.Root cause: the investigation did not reveal any abnormalities on the pas-port device and the individual parts itself.The present situation is not comprehensible, implant still fixed at the implant carrier and does not fit to the complaint description.Unfortunately, the so called poke-through tools, which are necessary to fixate the vessel on the implant, have not been forwarded for investigation.Possibly these tools could have provided further information regarding a potential root cause.A clear conclusion can not be drawn.Measures: based on the investigations and results of the 8d report no capa is necessary.
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