Details of complaint: the customer reported that the telemetry transmitter was getting hot and depleting new batteries within minutes.They tried replacing the back battery cover and middle enclosure, but the issue persisted.The device was not in patient use.Service requested / performed: an evaluation was performed by nkc ((b)(4)) for the zm-52/53 series regarding overheating of the device case when the battery short-circuit occurs at the battery spring.The state of the temperature increasing was viewed by the thermography.The conclusion of this evaluation was that the temperature battery increased right after the short-circuit.The temperature of the battery terminal partly increased, and the terminal protector was melted.The battery temperature terminal partly increased to 78.6 degrees c in about 10 seconds after the incorrect insertion and the temperature decreased to about 40 degrees c after 30 seconds (about 40 seconds after the incorrect insertion) and the heat spread to the whole of the battery.This could be dissipated by the battery case, pouch, and gown which will act as thermal insulators.The operator's manual instructs the user to avoid contact of the transmitter to bare skin and to check if the transmitter is hot after inserting the batteries.Investigation summary: the overheating of the battery compartment could be caused due to a number of reasons, such as: the battery is inserted in a wrong polarity causing overcurrent , battery is inserted forcibly, causing fire due to short-circuit of +/- terminals , short-circuit between the +/- battery terminals, user does not handle nimh secondary battery and a battery charger properly, causing a short-circuit of the +/- terminals.Investigation determined that the reported issue could have been caused due to incorrect usage and maintenance of the nk device.
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