Product complaint # (b)(4).Investigation summary = > the instrument associated with this report was not returned.Depuy-synthes considers the investigation closed at this time.Should additional information be received, the information will be reviewed, and the investigation will be re-opened as necessary.Territory 239 reported that the 36mm poly impactor tip was stripped from the plastic part.The orange tip spins on the handle.No further information was available.No surgical delay.The device associated with this report was not returned.A search of the complaint database found similar reports and the root cause was attributed to heavy use and wear out.However, with no instrument returned and no more information, no root cause can be determined for this specific instrument.The investigation could not verify or identify any product contribution to the reported event with the information provided.Based on the inability to identify root cause, the need for corrective action was not indicated.Complaints will be monitored under post market surveillance sep 419.H10 additional narrative: corrected: h6 (device).
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